A hospital client wanted me to create a patient education program to help patients better prepare for, and understand, their laparoscopic surgery. In this interactive program, a 2D animated nurse walked patients through the procedure and answered learner questions via our proprietary “iConversation” technology. This technology allows learners to type their questions into a data field and, through a link to a “smart” database, the avatar verbally delivers the response. The program was housed on the hospital’s website, with access via a username and password. This program was only available for patients about to undergo the surgery.
Result: The program was so well-received by patients that the hospital hired me to do a similar module for their heart bypass program.